Please read our page Leather Care. Follow this link. 

MERSOR stands for high-quality and sustainably manufactured products. We have everything made by hand in Europe. Find out more Nachhaltigkeitsseite about our sustainable work.

We use Italian calf and cowhide for our products. Our producer only uses leather that is sold as a by-product of the meat industry.

Step 1: Click on the product that interests you.

Step 2: Click on the button "Personalize for free

Step 3: Decide on text, font size, position and colour.

Step 4: Add your product to the shopping cart.

Last step: Please check your details and confirm the purchase.

You can find more information in our personalization guide. Simply follow this link.

Yes! We ship our products worldwide. Within the EU we give you the delivery costs from 15€ purchase value. For shipping outside the EU, additional shipping costs and fees (e.g. customs) will be charged.Find all details on Shipping and Returns.

If your country is not listed, please contact us via e-mail at support@mersor.com. We will find a way to bring you and your MERSOR product together

The exact delivery period depends on the delivery address. We try to deliver as soon as possible. Within Germany the delivery takes 3-5 working days on average. However, we also offer a priority shipping option, which takes only 1-3 business days. Under Shipping & Returns you will find more information for the different countries.

We strive for a fast delivery of our products. For this purpose we work together with Deutsche Post and DHL for standard shipping. The express delivery is carried out by local courier service providers. You can choose your preferred delivery method during the ordering process.

Yes, you can return your products within 14 days. However we cannot pay the return shipping fee for returns. The customers is responsible for shipping of returns. Please contact support@mersor.com for further support.

Yes, you can also pick up your order directly from us in Berlin.

Address:

MERSOR
Anklamer Str. 38
10115 Berlin, Germany

You can always come by Monday - Friday (10 am - 5 pm) - spontaneously without giving notice. We are always there!

During the ordering process you will find the voucher field on the right side. There you can redeem your code. Please note that discount codes cannot be combined with other codes.

Yes! We offer digital gift certificates. The voucher can be bought for 10€, 25€, 50€ and 100€.

The following payment methods are accepted: American Express, Visa, Mastercard, Paypal, Klarna Invoice and Klarna Immediate Bank Transfer (only in Germany).

Please contact our support team at support@mersor.com

Yes, you can find more information and contact persons on our business gifts page. We are looking forward to your inquiry.